Privacy policy
PlaySori is a box of calm, open-ended digital toys for young kids, for iPhone, iPad and Android tablets and phones. It's made by XenneX LLC ("we", "us"). This policy covers the PlaySori app and the playsori.com website. We wrote it to be short because the app collects nothing.
The short version
- No accounts, no sign-in, no ads, no analytics. We don't ask your child for anything.
- The app collects no data, from children or grown-ups. We have no server of our own.
- Free-play time is counted on your device and never sent anywhere.
- If a grown-up buys a plan, Apple or Google takes the payment and keeps the purchase record. The app checks it on the device. We never receive it.
- The website waitlist collects a parent's email address only, only for launch news.
The PlaySori app
What the app does not collect
The app has no accounts, sign-in, chat, sharing, camera, microphone or location features. It does not collect or ask for any of these:
- names, email addresses, phone numbers or birthdays;
- photos, video, voice or drawings;
- location or contacts;
- advertising identifiers;
- how, when or how long your child plays.
There are no ads and no advertising SDKs. There is no analytics SDK, no tracking and no crash-reporting service in the app.
What stays on your device
Free play is open for 3 days, then 15 minutes a day. To make that work, the app remembers when free play started and how many minutes have been played today. This is kept only on the device (in the iOS Keychain on iPhone and iPad, and in the app's local storage on Android). It is never sent to us or anyone else.
On iPhone and iPad, the Keychain can keep this record even after the app is deleted, so free play doesn't restart on reinstall. It still never leaves the device.
Purchases
The only grown-up area of the app is the purchase screen. It sits behind a parental gate (hold for 3 seconds, then answer a simple grown-up question). It shows the plans, Restore Purchases, and links to this policy and our terms.
Apple and Google handle the payment. We never see your name, card, billing address or Apple or Google account details. Their privacy policies cover what they do: Apple privacy policy, Google privacy policy.
The app checks whether a plan is active by asking Apple or Google directly, on the device. There is no purchase service in between and no server of ours, so we never receive purchase records, receipts or device identifiers. Restore Purchases works the same way: it asks the store which plans your account owns.
Free-play settings
When it opens, the app downloads a small settings file from playsori.com (how many free days and minutes there are). The request contains no ID, cookie or information about your child or device. Like any internet request, our web host sees the device's IP address in order to send the file back. We don't use it to identify or track anyone. If the device is offline, the app uses its built-in settings.
The playsori.com website
The website has no cookies, trackers or analytics, and loads nothing from other companies.
Waitlist. If you join the waitlist, we collect the email address you type in. The waitlist is for parents and other grown-ups, not children. We use your email only to tell you when PlaySori launches and to send launch news. We don't sell it, share it for marketing, or add it to other lists. The form sends it to our inbox at buddy@xennex.app.
To be removed, email buddy@xennex.app from the address you signed up with, or reply to any waitlist email. We'll delete your address. If we learn that a child under 13 has given us their email, we'll delete it.
Like any website, the company that hosts playsori.com and the service that delivers the form may briefly process technical data, such as IP addresses, to deliver pages and keep them secure. We don't use that data to track visitors.
Children's privacy and COPPA
PlaySori is made for children, and we follow the Children's Online Privacy Protection Act (COPPA). We do not collect personal information from children: no names, contact details, photos, voice or location, and nothing a child types or says.
The app sends no identifiers to us or to anyone acting for us. The one request it makes to our website (the free-play settings file) carries no ID, and the IP address our web host sees is used only to deliver the file, which COPPA calls "support for internal operations". It is never used for advertising, building profiles, or contacting a child.
Because we don't collect personal information from children, we don't ask parents for consent to collect it. If that ever changes, we'll update this policy and ask for verifiable parental consent first.
No third-party ads or analytics
PlaySori has no advertising, no analytics or tracking tools, and no social features. We don't sell or rent anyone's information, and we don't share it for advertising. The only outside companies involved are Apple or Google (app stores and payment) and the company that hosts playsori.com, as described above.
How long we keep things
- Free-play timing: stays on the device. We never have it.
- Purchase records: held by Apple or Google under their policies, not by us.
- Waitlist emails: kept until you ask us to remove yours. We delete the whole waitlist within 90 days after we send the launch announcement.
We protect the information we hold with access limited to the people who need it, strong passwords and two-factor sign-in. We keep a written data-security plan that we review every year.
Your rights and deletion
Parents can ask us at any time what we hold about their child, and ask us to delete it. For the app, the honest answer is nothing: it collects no data, and purchase records are held by Apple or Google. To remove the free-play record on the device, delete the app (on iPhone and iPad the Keychain entry can outlast the app; resetting the device clears it). Subscriptions are cancelled in your App Store or Google Play account.
You can ask to see or delete your waitlist email at any time. Email buddy@xennex.app. We'll reply within 30 days. You may also have extra rights under the law where you live. Contact us and we'll help.
Changes to this policy
If we change this policy, we'll post the new version here with a new effective date. If a change affects what we collect from the app, we'll update the app and store listings too. We won't start collecting personal information from children without asking parents first.
Contact
XenneX LLC
Privacy questions: buddy@xennex.app